Stay informed about temporary service interruptions, facility closures, and program cancellations due to weather or other unforeseen circumstances. Updates are provided through multiple channels, including a dedicated phone line, recreation hotline, website, and social media, ensuring timely and accessible communication. Decision-making processes for early morning and same-day closures are also outlined to help residents plan accordingly.
Current Closure Notices
Gellert Pool Closure - September 2025
Please be advised that the Gellert Community Centre will be closed for annual maintenance from September 1 to September 14, 2025. During this period, Indoor access will be limited to the Customer Service Desk only. There will be no access to indoor amenities, including washrooms, water fountains, and vending machines. Customer Service Hours will be Monday to Friday from 7 a.m. to 5 p.m. and closed on Saturdays and Sundays (September 6, 7, 13, and 14).
Inclement Weather Policy for Recreation Programs
Program cancellations are actively updated online during normal weekday operating hours. Recreation facility closures due to inclement weather, or other causes will be communicated in the following ways:
During regular business hours |
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Monday to Friday, 8:30 a.m. to 4:30 p.m.
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After hours and weekends |
If your program is organized through a third party, please contact your leagues for updates. On business days when inclement weather occurs, closure and cancellation decisions will be made for daytime programs by 7:00 a.m. for programs that start at 9:00 am or later, and for evening programs by 2:00 pm. |
