COVID-19 cases have been confirmed in Halton Region. Follow the Halton Region website as the definitive source for COVID-19 and all public health information. Residents should call 311 with inquiries about current restrictions and the COVID-19 hotline at 905-825-4722 to report non-compliance of COVID-19 protocols.
January 12, 2021 - The Government of Ontario has declared a second Provincial Emergency, issuing a Stay-At-Home Order and introducing enhanced enforcement measures to reduce mobility. Read more about the Stay-At-Home Order, including purposes deemed necessary for residents to leave their place of residence. All Recreation and Parks services listed under the Provincewide shutdown below remain the same.
Effective December 26, 2020 at 12:01 am, the Government of Ontario is instituting a Provincewide shutdown in response to rising numbers of COVID-19 cases. The Town of Halton Hills will remain in Shutdown for 28 days and current COVID-19 Response Framework will be paused during that time. Recreation and Parks services will be affected as follows:
- Recreational facilities are closed, and on-site programs cancelled with some exceptions; community centres and multi-purpose facilities may only open to provide space for childcare, mental health supports, and provision of social services.
- No indoor organized public events or social gatherings are permitted except with members of the same household – people who live alone can gather with one household. No more than 10 people may meet outdoors for an organized event or social gathering .
- The Helson Gallery and John Elliott Theatre will be closed.
- Construction activities or projects and related services that support construction activities or projects are permitted for critical infrastructure repair and maintenance.
- Outdoor recreational amenities like parks, ice rinks, trails, playgrounds and outdoor exercise equipment are open if people who use the amenity maintain a physical distance of at least two metres from any other person who is using the facility; team sports may not be practiced or played. No groups of more than 10 for organized events and social gatherings.
- Town Hall will remain open by appointment only for a limited range of essential services.
News Hub
Halton Region Public Health updates |
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Follow Halton Region Public Health as the definitive source for COVID-19 and all public health information. Halton Region Medical Officer of Health has issued a Class Order under Section 22 of the Health Protection and Promotion Act. This Order requires residents with COVID-19 symptoms/diagnosis/close contact to stay home for 14 days and self-isolate. For more information please read the fact sheet. Recent Updates
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COVID-19 Vaccine |
Vaccines for residentsThe Town of Halton Hills is actively participating on Provincial and Regional committees discussing the rollout of the COVID-19 vaccine. Click subscribe at the bottom of this page to receive alerts about the vaccine rollout in Halton Hills. Visit Halton Region's vaccine webpage for current information on the local COVID-19 Vaccination Program.
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Ontario's COVID-19 Response Framework |
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Halton Hills is currently in the 'Control Level' or red zone of Ontario's COVID-19 Response Framework. This means:
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Public screening protocol |
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The Town has been taking a careful and phased approach to reopening facilities and services. While we establish a new normal, an added layer of health and safety measures is required to ensure the safety of our residents and employees. In an effort to provide ongoing protection, a new COVID-19 screening protocol is in effect and mandatory for all Town facilities. Read the full media release. Screening is required prior to entry and attendance is logged for 30 days in the event that contact tracing is required by Halton Public Health. Verification is required upon entrance where visitors will show the green check mark to a facility ambassador. Screening protocol overview
While it is encouraged that screening be completed before attending the facility, posters will be available on-site containing a QR code, making navigation to the screening website quick and easy. If using an iPhone, simply scan the QR code using your phone's camera. Android users will need to download a QR code reader from their app store. An example of the poster is pictured below:
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Mandatory masks and face coverings |
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Although a mandatory mask policy has been in effect in Halton Region since July 22nd, Ontario recently announced a province-wide mask policy and new restrictions targeting "hotspot areas" (Toronto, Ottawa, and Peel Region). Effective October 3, 2020, masks are mandatory throughout the province in all indoor public areas, on transit, and in workplaces where physical distancing isn’t possible. Residents are reminded that the wearing of a mask or face covering is to be done alongside other public health protocols to ensure optimal effectiveness. This includes washing your hands frequently, practicing physical distancing where possible and staying home if ill. Be kind, support one another and wear a mask or face covering. Not all medical conditions and reasons are visible, some individuals may be exempt. By-law informationTemporary By-Law No. 2020-0037 requiring masks and face coverings in enclosed public spaces in Halton Hills (passed by Town Council on July 9, 2020) has been repealed in deference to Halton Region By-law No. 47-20. In addition, Halton Regional Council has approved amendments to provide further clarification and requirements to By-law No. 47-20. For more information please visit the resources listed below:
EnforcementThe municipality asks that all persons be kind to one another and assume a ‘benefit of the doubt’ mindset. It is to be assumed that persons not in compliance with the by-law fall into one/more of the stated exemptions. No member of the public shall challenge a person not in adherence to the mandatory mask/face covering by-law. Only those authorized to enforce the subject by-laws have the authority to make enquiries of a person not wearing a mask. Read more about how the Town is working with Halton Regional Police Service. |
Testing locations |
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The Provincial government is partnering with pharmacies to expand access to free COVID-19 testing by appointment only to individuals with no symptoms of COVID-19. Individuals must follow all public health measures when going for a test, including wearing a mask, practicing physical distancing, and frequent handwashing. Before booking an appointment, find out if you should be tested for COVID-19. For testing locations for Halton Hills, visit the Halton Healthcare COVID-19 testing webpage. |
Mayor's updates |
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Closures and service adjustments
Programs and rentals |
RentalsStaff will continue to work with regular facility and park renters such as sports organizations, event organizers and program participants to accommodate an appropriate level of use and communicate through all channels when facilities reopen. Questions regarding registration fees, account status, park permits and closures may contact the Registration Hotline at 905-873-2600, ext. 2275 or email recreation. Concerns regarding park/facility maintenance? Updates available under the outdoor spaces dropdown. Residents may also contact Public Works at 905-873-2600, ext. 2603 to register a request for service. Modified recreation programsView current modified recreation programs |
Facilities |
Municipal facilitiesOpen to the public
Closed until further notice
Recreational facilitiesOpen to the public
Closed until further notice
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Outdoor spaces |
Recreational amenitiesOpen to the public
Please note: park pathways, trails and equipment are not maintained in winter; residents should use caution. Public health precautionary requests
Residents are reminded that parks, trails, cemeteries have remained open during COVID-19 however outdoor surfaces are NOT sanitized and do not receive winter maintenance. Use responsibly while maintaining adequate social distancing. Residents are also asked to keep dogs leashed when visiting our parks and trails, for the protection of both residents and other animals. CemeteriesIn response to COVID-19, the Town is working to ensure cemetery operations continue as an essential service for residents. Under the Provincewide Shutdown, limits for religious services, rites or ceremonies, including wedding services and funeral services, where physical distancing can be maintained (applies to any venue other than a private dwelling) are:
Questions or concerns, contact Operations & Maintenance at 905-873-2600, ext. 2614 or Sales, Records & Administration at 905-873-2600, ext. 2281. |
Town Hall services |
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E-newsletters Media Releases Corporate Advertising Town Hall is open to the public by appointment only with reduced hours (Tues - Thurs) and by appointment only - read the full media release. Residents that would like to make an appointment are asked to contact Service Halton Hills who will direct them to the appropriate staff. Residents are also encouraged to complete services online if possible. For a full list of available online services, visit our online forms directory. Please note that a mandatory screening protocol is in place for all Town facilities, see public screening protocol section above for more information. Virtual Town HallIn the early stages of COVID-19, the Town hosted weekly Virtual Town Halls in an effort to keep the community informed and connected with their local government. Residents submitted questions using our COVID-19 Share the Care page on Let’s Talk Halton Hills. Browse the Municipal Calendar to view archived Virtual Town Halls. Operating servicesThe following programs/services will continue to operate to support our community.
For information on how to access any of these services, please see additional information on this website or contact Service Halton Hills. For urgent matters, call Service Halton Hills at 905-873-2600 or 1-877-712-2205 to make an appointment. Well water samples drop offEffective August 17, Halton Region has resumed pick up of well water samples from Town Hall and both Library locations (Georgetown and Acton). Residents can drop off well water samples at a refrigerator placed inside the front doors. Public access to Town Hall remains closed at this time. Please wear a mask and practice social distancing when dropping off samples. For more information please visit Halton Region's website. |
ActiVan |
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Effective July 6, 2020, ActiVan has reinstated fares after a 3-month freeze during COVID-19.
The Town is committed to keeping residents and staff safe during COVID-19 and have made some changes to better protect our riders and drivers.
Purchase tickets for ActiVanTickets for ActiVan and taxi scrip programs can be purchased at the following locations:
For more information on COVID-19 contact Halton Region at 311 or 1-866-442-5866. For any questions regarding travel on the ActiVan, call 905-702-6435 or visit our ActiVan page. |
Permits and applications |
Building permitsTown Hall is currently open to public by appointment only and on modified hours. The Building Services Division has made service adjustments to issuing permits and performing inspections to reflect the current conditions. Staff can be reached by phone or email during working hours. Submissions (including any cheques) are to be dropped off at the front of Town Hall in a safe and secure manner. Staff will notify applicants when their permits are ready to be picked up. Please be sure to read the application and permit drop-off/pick-up instructions before visiting Town Hall. Inspections are available for all permit/construction types and will be scheduled in accordance with our standard practice. Please contact the Inspection Section, at 905-873-2600 ext. 2922, respecting the new inspection procedures and requirements for safety of constructions sites in advance of your inspections. View a full list of building and engineering services provided during Town Hall's closure. Planning applicationsWhat you can expect from the Planning & Development Department during this time:
If you have any further questions regarding specific applications or our current process, contact your managing planner or the Director of Development Review. All staff can be reached via email and telephone if you have any technical questions. The Town of Halton Hills values their residents and stakeholders and is working to ensure development continues and the community is well served under these unique circumstances. Staff will keep the lines of communication open and work with you to advance matters as best as possible. |
Support for residents
Tax information |
Property tax relief for businesses and residentsThe Government of Ontario has announced that the 2020 Assessment Update has been postponed. This means property taxes for 2021 will be based on the same assessment as 2020 taxes, unless there have been changes to your property. For more information please visit the MPAC website. In recognition of the financial impact and disruption caused by COVID-19, Town Council implemented a number of measures to provide relief for residents. These measures included:
Residents and businesses should note the following:
Late payments
Supplemental bills
Tax salesThe Town will commence the Tax Sale process in November for properties in arrears for 3+ years. |
Community support |
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COVID-19 FAQs List of Contacts Community Support Action TeamThe Town has established the Community Support Action Team (CSAT) in an effort to aid our most vulnerable residents during COVID-19. Residents are encouraged to contact Service Halton Hills at 905-873-2600 or email Service Halton Hills and staff will direct their call to the appropriate agency on the support registry. Visit the CSAT webpage for full details and contact information. Share the care on Let's TalkShare your experiences and tell us how you’re feeling. If you know of an organization or agency working to support our most vulnerable, spread the message on here and get them the support they need. This is our community. Visit our COVID-19 page on Let's Talk Halton Hills. |
50 plus support |
Halton Region's services for seniorsView Halton Region's latest Senior Services Newsletter, updated May 7, 2020. Questions and inquiries can be directed to Halton Region at covid-inquiries-seniors@halton.ca. Hillsview newsletterIf you are a Hillsview member, you can keep in touch with the Hillsview newsletter. Please contact the centre for more details about how to be added to an e-newsletter list or pick up a printed copy. Telephone outreachVolunteers have been completing weekly calls to Hillsview Acton members to chat, check in and see if anyone needs anything. If for some reason you are not receiving a call, contact Michelle at 905-873-2600, ext. 2407. Hillsview Georgetown is also staying connected by offering an open phone line for members to call in if they have questions about programs and services, centre information, or just to chat with a friendly and familiar staff member. Call 905-877-6444 to connect! Stay in touchDuring this period of physical distancing, try one or all of our new programming opportunities.
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Halton Hills Hydro |
| For more information about Halton Hills Hydro during COVID-19, please read the frequently asked questions. |
Support for businesses
Economic support and business recovery |
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Sign up for the Economic Development E-newsletter and be the first to know about business-related support and resources. We're committed to engaging with and supporting the business community through these extraordinary circumstances. For resource and support updates, visit our COVID-19 Business Support page on Invest Halton Hills. We're also aware of the challenges you're facing as a business and will continue to take proactive, decisive and coordinated actions to support you. Read more about new/modified Town initiatives to support business. In response the the COVID-19 Business Recovery Survey, we've also launched a new 'Shop Local' campaign in partnership with the Halton Hills Chamber of Commerce, Downtown Georgetown BIA and Downtown Acton BIA. The Town of Halton Hills has also implemented Outdoor Dining Guidelines and Regulations in support of local restaurants, bars and other food and drink establishments operating while the Town remains in Control Level or red zone of the Province's COVID-19 Response Framework. |
Mandatory masks and your business |
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A more in-depth breakdown of information, terms and resources regarding mandatory masks for business owners/operators can be found on our Invest Halton Hills Mandatory Mask page. Looking for storefront signage?
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General information
Halton Region Public Health |
Town of Halton Hills |
Other resources |