COVID-19 cases have been confirmed in Halton Region. Follow the Halton Region website as the definitive source for COVID-19 and all public health information. Residents should call 311 with inquiries about current restrictions and the COVID-19 hotline at 905-825-4722 to report non-compliance of COVID-19 protocols.
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Halton Hills has entered Step Three of the Roadmap to Reopen (effective July 16, 2021).
Provincial updates |
Ontario's Roadmap to ReopenOn May 20, 2021 the Province released its Roadmap to Reopen Plan, a three-step plan to safely and gradually lift public health measures based on ongoing progress of province-wide vaccination rates and improvements of key public health and health care indicators. The Roadmap to Reopen Plan replaces the COVID-19 Response Framework. Roadmap to Reopen - Key HighlightsStep 1: Outdoors first with limited, well-managed crowding and permitting restricted retail.Requires 60% adults with one does.
Step 2: Open indoors with small numbers and face coverings and expand outdoorsRequires 70% adults with one dose and 20% fully vaccinated.
Step 3: Expand indoors where face coverings can't always be wornRequires 70-80% adults with one dose and 25% fully vaccinated.
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Halton Region Public Health updates |
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Follow Halton Region Public Health as the definitive source for COVID-19 and all public health information. Halton Region Medical Officer of Health has issued a Class Order under Section 22 of the Health Protection and Promotion Act. This Order requires residents with COVID-19 symptoms/diagnosis/close contact to stay home for 14 days and self-isolate. For more information please read the fact sheet. Recent Updates
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Proof of Vaccination |
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The provincial government is requesting Ontarians hold on to their COVID-19 vaccine receipts in anticipation of businesses potentially asking customers to prove vaccination status for entry. Where is my receipt?
The paper receipt you received after your second dose is currently the only valid proof of vaccination. If you no longer have your receipt, you can access the Ontario Health online portal where you can verify your identity and download a copy. If you still have a non-photo health card, you cannot use the online portal and instead are asked to call the vaccine booking line at 1-833-943-3900. Do I have to show my vaccine receipt if a business asks?No but a business may refuse you entry if they believe you could contribute to an unsafe environment for employees and other patrons. While the province has not mandated proof of vaccine in any way, individual business reserve the right to refuse you access. |
COVID-19 vaccination and testing |
Vaccines for residentsVisit Halton Region's COVID-19 vaccination webpage or call 3-1-1 to check your COVID-19 vaccination eligibility, find a COVID-19 vaccination clinic, book your COVID-19 vaccination appointment and learn more. Registration for vaccination is mandatory and managed by Halton Region. Walk-ins will not be permitted. Vaccination sites are hosts only; all operations are managed by Halton Region. Please note the Provincial Government determines where the doses will go, who will receive it and when.
View our COVID-19 Vaccination Fact Sheet COVID-19 testing locationsThe Provincial government is partnering with pharmacies to expand access to free COVID-19 testing by appointment only to individuals with no symptoms of COVID-19. Individuals must follow all public health measures when going for a test, including wearing a mask, practicing physical distancing, and frequent handwashing. Before booking an appointment, find out if you should be tested for COVID-19. For testing locations for Halton Hills, visit the Halton Healthcare COVID-19 testing webpage. |
Public screening protocol |
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The Town has been taking a careful and phased approach to reopening facilities and services. While we establish a new normal, an added layer of health and safety measures is required to ensure the safety of our residents and employees. In an effort to provide ongoing protection, a new COVID-19 screening protocol is in effect and mandatory for all Town facilities. Read the full media release. Screening is required prior to entry and attendance is logged for 30 days in the event that contact tracing is required by Halton Public Health. Verification is required upon entrance where visitors will show the green check mark to a facility ambassador. Screening protocol overview
While it is encouraged that screening be completed before attending the facility, posters will be available on-site containing a QR code, making navigation to the screening website quick and easy. If using an iPhone, simply scan the QR code using your phone's camera. Android users will need to download a QR code reader from their app store. An example of the poster is pictured below:
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Mandatory masks and face coverings |
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Although a mandatory mask policy has been in effect in Halton Region since July 22, Ontario announced a province-wide mask policy. Effective October 3, 2020, masks are mandatory throughout the province in all indoor public areas, on transit, and in workplaces where physical distancing isn’t possible. Residents are reminded that the wearing of a mask or face covering is to be done alongside other public health protocols to ensure optimal effectiveness. Be kind, support one another and wear a mask or face covering. Not all medical conditions and reasons are visible, some individuals may be exempt. By-law informationTemporary By-Law No. 2020-0037 requiring masks and face coverings in enclosed public spaces in Halton Hills (passed by Town Council on July 9, 2020) has been repealed in deference to Halton Region By-law No. 47-20. By-law No. 47-20 has since been extended to December 31, 2021. In addition, Halton Regional Council has approved amendments to provide further clarification and requirements to By-law No. 47-20. For more information please visit the resources listed below:
EnforcementThe municipality asks that all persons be kind to one another and assume a ‘benefit of the doubt’ mindset. It is to be assumed that persons not in compliance with the by-law fall into one/more of the stated exemptions. No member of the public shall challenge a person not in adherence to the mandatory mask/face covering by-law. Only those authorized to enforce the subject by-laws have the authority to make enquiries of a person not wearing a mask. Read more about how the Town is working with Halton Regional Police Service. |
Closures and service adjustments
Programs and rentals |
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The Town continues to take a careful and phased approach to opening facilities and restarting programs and services. Visitors to the facilities are asked to use the spaces responsibly in line with Public Health direction to ensure everyone's safety:
RentalsStaff will continue to work with regular facility and park renters such as sports organizations, event organizers and program participants to accommodate an appropriate level of use. Questions regarding registration fees, account status, park permits and closures may contact the Registration Hotline at 905-873-2600, ext. 2275 or email recreation. Recreation ProgramsView current modified recreation programs |
Facilities |
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All recreation facilities are open to the public for modified programming per Step 3 of the Roadmap to Recovery (July 16, 2021), however facilities will only be open for specific programs and services, not for regular public access. In accordance with the regulations, facilities will be capped with specific occupancy levels and include 2m distancing for patrons. Masks are required indoors, except when engaged in specific program activities. Recreational facilitiesOpen to the public
Municipal facilitiesOpen to the public
Closed to the public
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Outdoor spaces |
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Regulatory requirements as of July 16, 2021 (Step 3): Outdoor social gatherings are now limited to 100 people; organized public events are permitted at 75% capacity. Recreational amenitiesOpen to the public
CemeteriesCemeteries remain open with no gathering limit as long as physical distancing if maintained. Staff are experiencing a higher-than-normal volume of interments due to the pandemic; we appreciate the public’s patience at this time. Questions or concerns can be forwarded to Karen Penwarden, Cemetery Sales Coordinator. Call 905-873-2600, ext. 2281 or email Karen Penwarden. |
Town Hall services |
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E-newsletters Media Releases Corporate Advertising Town Hall’s customer service desk is open to the public between 9 a.m. and 4 p.m. Marriage licences are by appointment only. Residents that would like to make an appointment are asked to contact Service Halton Hills who will direct them to the appropriate staff. Residents are encouraged to complete services online if possible. For a full list of available online services, visit our online forms directory. Please note that a mandatory screening protocol is in place for all Town facilities, see public screening protocol section above for more information. Operating servicesThe following programs/services will continue to operate to support our community.
For information on how to access any of these services, please see additional information on this website or contact Service Halton Hills. For urgent matters, call Service Halton Hills at 905-873-2600 or 1-877-712-2205 to make an appointment. Well water samples drop offEffective August 17, Halton Region has resumed pick up of well water samples from Town Hall and both Library locations (Georgetown and Acton). Residents can drop off well water samples at a refrigerator placed inside the front doors. Public access to Town Hall remains closed at this time. Please wear a mask and practice social distancing when dropping off samples. For more information please visit Halton Region's website. |
ActiVan |
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ActiVan continues to operate at standard times:
The Town is committed to keeping residents and staff safe during COVID-19 and have made some changes to better protect our riders and drivers.
Purchase tickets for ActiVanFor information on where to purchase tickets or questions regarding travel on ActiVan, call 905-702-6435 or visit our ActiVan page. For more information on COVID-19 contact Halton Region at 311 or 1-866-442-5866. |
Permits and applications |
Building permitsTown Hall is currently open to public by appointment only and on modified hours. The Building Services Division has made service adjustments to issuing permits and performing inspections to reflect the current conditions. Staff can be reached by phone or email during working hours. Submissions (including any cheques) are to be dropped off at the front of Town Hall in a safe and secure manner. Staff will notify applicants when their permits are ready to be picked up. Please be sure to read the application and permit drop-off/pick-up instructions before visiting Town Hall. Inspections will be scheduled in accordance with our standard practice. Please contact the Inspection Section, at 905-873-2600, ext. 2922, respecting the new inspection procedures and requirements for safety of constructions sites in advance of your inspections. View a full list of building and engineering services provided during Town Hall's closure. Planning applicationsWhat you can expect from the Planning & Development Department during this time:
If you have any further questions regarding specific applications or our current process, contact your managing planner or the Director of Development Review. All staff can be reached via email and telephone if you have any technical questions. The Town of Halton Hills values their residents and stakeholders and is working to ensure development continues and the community is well served under these unique circumstances. Staff will keep the lines of communication open and work with you to advance matters as best as possible. |
Support for residents
Tax information |
2021 COVID-19 Tax DeferralThe Town has introduced a one-time extension for pre-authorized property tax payment plans. Spreading tax payments over seven months (June to December) is now an option available to Halton Hills residents and businesses demonstrating financial hardship due to COVID-19. Read the full tax deferral media release and learn more about the 2021 Covid-19 Tax Deferral. Property tax relief for businesses and residentsThe Government of Ontario has announced that the 2020 Assessment Update has been postponed. This means property taxes for 2021 will be based on the same assessment as 2020 taxes, unless there have been changes to your property. For more information please visit the MPAC website. Residents and businesses should note the following:
Supplemental bills
Tax salesThe Town commenced the Tax Sale process in November for properties in arrears for 3+ years. |
Community support |
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COVID-19 FAQs List of Contacts Community Support Action TeamThe Town has established the Community Support Action Team (CSAT) in an effort to aid our most vulnerable residents during COVID-19. Residents are encouraged to contact Service Halton Hills at 905-873-2600 or email Service Halton Hills and staff will direct their call to the appropriate agency on the support registry. Visit the CSAT webpage for full details and contact information. Share the care on Let's TalkShare your experiences and tell us how you’re feeling. If you know of an organization or agency working to support our most vulnerable, spread the message on here and get them the support they need. This is our community. Visit our COVID-19 page on Let's Talk Halton Hills. |
Halton Hills Hydro |
| For more information about Halton Hills Hydro during COVID-19, please read the frequently asked questions. |
Support for businesses
COVID-19 Rapid Testing Program |
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In partnership with the Town of Halton Hills, the Halton Hills Chamber of Commerce launched the COVID-19 Rapid Screening Initiative on June 3, 2021. Through this initiative, the Chamber will be distributing free COVID-19 rapid test kits for Halton Hills businesses with 150 employees or less. Interested businesses can visit Halton Hills Chamber of Commerce for more information and to schedule an appointment for pick-up at Mold-Masters SportsPlex Arena at 221 Guelph Street, Georgetown. |
Economic support and business recovery |
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We're committed to engaging with and supporting the business community through these extraordinary circumstances. For resource and support updates, visit our COVID-19 Business Support page on Invest Halton Hills. The Town of Halton Hills has also implemented Al Fresco in the Hills to support restaurants, bars, and other food and drink establishments, opportunities for additional dining space to help reduce revenue losses caused by necessary compliance with COVID-19 regulations. Sign up for the Economic Development E-newsletter for business-related news, support and resources. |
Mandatory masks and your business |
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A more in-depth breakdown of information, terms and resources regarding mandatory masks for business owners/operators can be found on our Invest Halton Hills Mandatory Mask page. Looking for storefront signage?
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General information
Mayor's Updates |
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Halton Region Public Health |
Town of Halton Hills |
Other resources |