- When will my street be plowed?
The Town of Halton Hills priority for plowing is to first clear all arterial and collector roads before clearing the residential streets.
- Why isn't my sidewalk cleared?
The Town's Sidewalk Snow Clearing By-law sets out the streets where the Town clears the snow and ice from over 157 km of sidewalks on arterial and collector roads and streets with schools. The Town of Halton Hills Property Standards By-law 2008-0137 states that property owners of multi-residential, commercial, industrial and institutional properties are required to clear snow and ice from sidewalks on their property.
- Can you stop my neighbour from pushing snow onto the road?
Such action is prohibited by the Town's Obstruction Encumbering and fouling of the Highways By-law 90-68. Improper snow and ice cleaning can be a serious hazard to motorists and pedestrians. Community Standards 905-873-2600 ext. 2330
- Why has the snowplow left a windrow of snow across my driveway?
It is the Town's responsibility to push the snow to the side of the road and create a clear path for vehicular traffic. To reduce the amount of snow in your driveway, clear snow toward the right side of your driveway (facing the street). This will reduce the amount of windrow left at the end of your driveway.
- Why is my street only sanded and other streets are salted?
The Town has designated salt routes, which are the arterial and collector roads. Local residential streets are typically sanded.
- When will snow removal be done?
The Town of Halton Hills has specific plans in place for clearing snow covered streets and sidewalks to help navigate your way while driving and walking in adverse weather conditions. The Town of Halton Hills maintains over 1000 km of roads and 27 municipal parking lots, as well as over 157 km of sidewalks.
- Can you clear the snow banks at street intersections that are presenting a safety hazard?
If there is a concern that an intersection needs to be cleared due to obstruction of view, please notify Public Works, and the work will be scheduled after the snow removal areas are completed.
- Can the Town clear the snow from the first hydrant on my street?
The Town does not clear snow around a fire hydrant. Surrounding neighbours are asked to assist in keeping fire hydrants clear.
- Do we have a snow clearing program for seniors?
The Town does not have a snow clearing program for seniors. However, seniors and persons with disabilities who cannot arrange their own service provider can call Links to Care at 905-873-6502 in Georgetown, or 519-853-3310 in Acton, who will look for a contractor to remove snow at the resident's expense.
- The snow plow has damaged my mailbox. Can it be fixed?
Yes, notify Public Works. Once a call is received, a Request for Service is made up, and staff will schedule the repair or replacement.
- Can you repair the sod damaged by the sidewalk snow plow?
Yes, notify Public Works. In the spring, Town staff will topsoil and seed areas where the plow has caused damage. However, it is the homeowner's responsibility to care for the area, once it has been seeded.
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